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Dedicated Analytics Clusters

Some brands with a large traffic volumes have noticed increase load times on their analytics report, especially when looking at longer time frames and reporting windows.


We are now offering dedicated analytics clusters such that your engagement data (and the associated reporting performance) is completely segregated from other customers operating on the Candid platform.


To inquire about a dedicated analytics cluster for your subscription, please contact your account manager as moving to a new analytics cluster will involve a 1-line change to both your on-site installation embed scripts as well as your conversion tracking pixel placed at the order confirmation step.


For instance, where the conversion tracking code previously looked like candid.trackPurchase([...]), with a dedicated analytics cluster it will look like candid.trackPurchase([...], { cluster: 'sample' }), where sample is the name of your cluster.


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