Q: Is there a way to search for a specific Instagram pic on Candid? Say I have a link to it and I want to ask for rights through Candid, do I need to open up a stream for the user and then search for the pic, or is there a quicker way to do it?


A: You can directly import the asset via Tasks -> Add By Url, or better yet, you can like the photo on Instagram and use Tasks -> Import My Likes to bring it into your Pending queue. You can read more about the latter on our blog, Instagram's Best Hidden Feature for Community Managers.


Q: How do I look for videos instead of just photos?


A: You can use mediaType=video or mediaType=image but currently this is only supported via the REST API and not the moderation dashboard itself.