Candid Helpdesk
The Next-Generation Visual Commerce Platform
Welcome
Login
Home
Solutions
Forums
Pricing
Return to Candid
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Knowledge base
General
FAQ
7
Product Feeds: Connecting Your E-commerce Catalog
How do I customize the image that Candid uses for a particular Product Tag?
Caching Policies
Product Tag vs. Placement Tag
Removing Candid (Expired Contracts)
View all 7
Authentication
1
User is 'Admin' on Facebook Page But Instagram Business Account Not Linked
Display Plugins
Getting Started
5
Introduction
Data Modelling & Terminology on Candid
Shoppable Instagram Storefront Setup
What Makes a Great Content Management System (CMS) for UGC?
Carousel Media
Localization
1
Introduction to Multi-Country & Multi-Language Solutions
Embeds
1
Candid Embeds
Email
1
Introducing Dynamic UGC for Email
Dynamic Product Ads
1
Community Powered Dynamic Product Ads (DPAs)
iOS/Android Integration
1
UGC Integration for iOS/Android
Aggregation, Curation & Moderation
Maintenance
1
Common Product Catalog Clean-Up Tasks
Advanced
1
Importing/Exporting to Other Collections (Synchronization Schedules)
Discovery
1
Curating Instagram Media (FAQ)
Media Rights Service
General
3
Introduction to Managing Rights for Community Content (UGC)
General Rate Limits
UGC Terms & Conditions Templates
Community forums
Showing recent updates
Start a new topic
Candid Forums
Announcements
3
URL-based Attribution for Specific Displays
Posted by
Candid Support
,
over 5 years ago
Last Reply
by Candid Support
over 5 years ago
A Better Instagram Login Experience
Posted by
Candid Support
,
almost 6 years ago
Last Reply
by Candid Support
almost 6 years ago
General Availability of Masonry Layout on Wall Plugins
Posted by
Candid Support
,
about 9 years ago
Last Reply
by Candid Support
about 9 years ago
Feature Requests
2
Dedicated Analytics Clusters
Posted by
Candid Support
,
over 7 years ago
Last Reply
by Candid Support
over 7 years ago
Emoji Search
Posted by
Candid Support
,
about 8 years ago
Last Reply
by Candid Support
about 8 years ago
Tips and Tricks
0
Report a problem
7
Duplicate Content in Pending Queue (of Candid Social CMS)
Posted by
Candid Support
,
over 5 years ago
Last Reply
by Candid Support
over 5 years ago
Instagram.com redirected you too many times
Posted by
Candid Support
,
over 7 years ago
Last Reply
by Candid Support
over 7 years ago
Incorrect Counts for Hashtags
Posted by
Candid Support
,
over 7 years ago
Last Reply
by Candid Support
over 7 years ago
See all 7 topics
Questions? Feedback?
powered by
Olark live chat software